Terms and Conditions

Terms and Conditions

Refund Policy
Goods may be returned for refund or exchange. However this will be subject to a 20% re-stocking and handling charge if no other products are bought to the value of the original order. Returned goods must be undamaged and carriage is the responsibility of the customer – sorry, but we are unable to arrange collections. Items need to be returned within 28 days.

Ordering products constitutes a legally binding contract, subject to UK law.

Most items are kept in stock and despatched by courier and normally arrive within 2 days. A receipt signature is required, so any preferred delivery date / address should be advised. Saturday delivery is available at an extra charge of £30 + VAT.

Although it is extremely rare for damage to occur during transit, please remember that a consignment must not be signed for if there is any evidence of damage. It is your responsibility to check the contents of your package and notify the driver that you wish to decline delivery. Please report any damage to us within 48 hours so that we can arrange for replacements to be sent. We will not be liable for replacement of any broken pieces if they have been signed for in “Good Condition”.

Privacy Statement
We do not divulge customer personal details unless required by law to do so. We do not sell contact details to third parties and we do not engage in any mass mail,email or telephone marketing campaigns. Any and all information given to us is treated as strictly confidential.


NMC-Copley is a trading style of NMC-UK

NMC Copley 

Unit 1 East, Bridge Road

Brompton on Swale


DL10 7HS


T: 01969 623410

F: 01969 624398

E: sales@nmc-copley.co.uk